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What is Rouge Livings Return policy for Electrical items?
Submitted by chloe on 10 March 2010 - 4:10pm
Any electrical items purchased online that are suspected of being faulty need to be returned to Rouge Living, 693 Glenhuntly Rd, Caulfield South, VIC, 3162 for assessment. Any goods deemed faulty will be replaced, should the identical item be no longer available a gift card for the purchase amount will be issued. Postage charges will apply for replacement goods issued.
Faulty items need to be returned within 6 months of the purchase date.
For any other item, Rouge Living guarantees its workmanship and delivery to our customer however after this point take no responsibility for the goods. In the case that an item is damaged on arrival this needs to be claimed with Rouge Living within 48 hours of receipt of goods.